Customer ExperienceCustomer Experience

Loyalty is earned one positive experience at a time

Since teaming up with NetRush, MegaFood has been able to use the Amazon Marketplace to tell their story and grow their customer base in concert with their extended retail network. Read More

Building loyalty through authentic storytelling

Digital shoppers are flanked by choice. For every one of their needs, multiple solutions are available. Giving your customers a genuinely meaningful experience is a critical part of retail strategy: when you know and understand your audience, you can give them something more than another option in a sea of choices.

Brand Building

Brand Building

Setting brands up for success by making sure its story and mission are articulated properly and prominently displayed

Catalog Management

Catalog Management

An organized, optimized catalog, free of duplicates and variations that detract from a brand's core offering

Image & Video

Image & Video

A visually enriched experience that allows customers to see, hear and fully grasp the benefits of the product

Product Message

Product Message

Accurate messaging that reflects a product's best qualities and unique selling points

Rating & Reviews

Rating & Reviews

The most effective content is supported and validated by positive reviews

Brand Positioning

Branding Positioning

Competition is relentlessly aiming to capture your customers - we’ll ensure your brand is always in a better position

Product Discovery

Product Discovery

Employ a set of strategies to support market growth and customer acquisition across channels

Premium Packaging

Premium Packaging

We extend the buying journey by providing a premium packaging experience that punctuates every purchase

Preemptive Customer Support

Preemptive Customer Support

Nurture customer relations by ensuring answers to your support questions are easy to find

What makes your brand memorable?

A Real Connection

Loyalty emerges when a brand’s products and story resonate with a customer’s needs and personal values. With a holistic understanding of the person behind the order, you are able to individually serve them.

Authentic Passion

We’re dedicated to getting it done right – this means involving your team in the process. Combining your brand knowledge with our marketplace expertise creates a pathway to deliver unforgettable customer journeys.

Attention To Details

When you have a dedicated team managing the customer experience, changes are swift and continuous. Together we can make improvements to your brand's presentation that immediately impact the customer buying experience.

Make every interaction meaningful

Go beyond fulfilling stock for customers - make every buying experience an opportunity to engage, learn, and enjoy your brand

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