Web_MegaFood_CM

A premium experience at every touchpoint

Our dedicated team of customer service professionals keeps your brand protected from poor experiences outside of your control.

  • On-Amazon, phone, and email support
  • Q&A monitoring
  • Returns, refunds, and exchanges
  • Review analysis and maintenance

Customer review and Q&A monitoring

We’re customer service experts, well versed in creating excellent experiences for your customers. All questions asked by your customers and on your listings are quickly answered, helping boost confidence across your listings.

Returns, refunds, and exchanges

Did something go wrong with a customer order? No problem. We handle each step of the customer service process so you don’t have to — keeping shoppers happy and your brand integrity intact.

Review analysis and maintenance

Reviews are a critical component of online sales. We carefully monitor your product performance, addressing negative reviews and offering solutions to customers. Everything is tracked, and consumer data is readily accessible.

Meet your customer support rep

We're a small, nimble team that believes every customer deserves an A-list experience. We live to educate, inform, and problem solve. We work with the entire Netrush team and our brand partners to strategize how to best help our customers every step along their purchase journey.

I have been at Netrush for over five years and have experienced a lot of the major growth and change, which has been very exciting.

Andrea Ten Kley, Customer Experience Manager
Andrea2

Meet your customer support rep

We're a small, nimble team that believes every customer deserves an A-list experience. We live to educate, inform, and problem solve. We work with the entire Netrush team and our brand partners to strategize how to best help our customers every step along their purchase journey.

I have been at Netrush for over five years and have experienced a lot of the major growth and change, which has been very exciting.

Andrea Ten Kley, Customer Experience Manager
Andrea2

Let’s talk about maximizing your potential on Amazon

We’ll connect you with one of our strategists.